Terms and conditions

You must read our terms and conditions before you enrol on a course. This is so you can make sure that everything is right for you before you book.

Full courses

If your chosen course is full you can put your name on a waiting list for the course and we'll contact you if a place becomes available. Phone 01634 338 400 or email adulteducation@medway.gov.uk to get on a waiting list.  

Late enrolment

You can join some courses late if there are places available. If the course has already started you'll only have to pay for the remaining sessions.

To check if you can enrol on a course, search for the course online, phone 01634 338 400 or email adulteducation@medway.gov.uk.

You cannot join after the third week if the course has an examination.

Refunds and cancellations

We'll only give a refund if you withdraw from a course at least 14 days before it starts. There is a £10 administration charge for withdrawing. We will not give you a refund if you withdraw from a course less than 14 days before it starts.

If your course is cancelled before it starts we'll give you a full refund.

If your course is cancelled after it has started, we'll give you a refund for any remaining time, or you may transfer to a different course.


If you’re applying for a concession you must be able to provide proof of your eligibility during your course.

Additional costs

Some courses may have extra costs attached, such as materials on creative courses. These are detailed on the course description. You can also find out by phoning 01634 338 400.

Check out our courses