Accessibility statement
This accessibility statement applies to the Medway Adult Education website at www.medwayadulteducation.co.uk.
This website is run by Medway Council. We want as many people as possible to be able to use this website. Which means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible.
Web Content Accessibility Guidelines (WCAG) 2.2
We will be testing our site against the new success criteria to become compliant with this standard.
We'll be using a combination of tools and manual testing to ensure we become compliant.
How to get information in an accessible format
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you can fill in our online form:
Or you can phone 01634 333 333.
We’ll consider your request and get back to you in 20 working days.
Reporting accessibility problems
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, then please let us know by filling in our online form.
Report accessibility problems with this website
Or you can phone 01634 333 333.
We’ll consider your request and get back to you in 20 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. The number is 18001 01634 333 333.
Our offices have audio induction loops. Or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us and visit us in person.
Technical information about this website’s accessibility
Medway Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known accessibility issues below.
We're beginning to test for WCAG.2.2. We will update our non-accessible content once we have completed testing.
Non-accessible content
The content that is not accessible is outlined below with details of:
- where it fails the success criteria
- planned dates for when issues will be fixed.
Document should have one landmark
We aim to complete this by 15 January 2024.
Ensure links explain they open in a new tab
We aim to complete this by 15 January 2024.
Avoid using the same link text for different destinations
We aim to complete this by 15 January 2024.
Use text to share information where possible
We aim to complete this by 15 January 2024.
Ensure pages do not scroll in 2 dimensions
We aim to complete this by 15 January 2024.
Disproportionate burden
Not applicable.
Preparation of this accessibility statement
This statement was prepared on 22 September 2021. It was last reviewed 6 November 2023.
This website was last tested on 21 September 2023. The test was carried out by Silktide. A sample of pages were tested based on user needs.