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Policies

We aim to provide the residents of Medway with skills and qualifications to support their personal development and in turn benefit their local communities.

In an increasingly digital and online world providing these skills via a digital medium is both the most cost effective and inclusive solution. It allows learners to develop at their own pace and can bring people together who are not geographically connected.

We’ll continue to explore ways in which we can integrate technology to enable learners to actively engage with ideas and their peers, to enhance the learning experience, increase motivation and improve outcomes.

Learner Welcome Pack 2025 to 2026

Download our online safety policy.

Guidance for effective online learning

We will be using a range of digital technologies including Moodle, Google Classroom and ZOOM, to provide online learning opportunities for our learners.

This is part of a blended model of learning to help us all keep safe and reduce the risk of transmission of COVID 19, whilst still moving forward with our learning.

We must all abide by the following:

Learner commitments

Our learner commitments are to:

attend all sessions, on time, unless there is a valid reason for absence
dress appropriately to attend online class
minimise distraction within the household during the time of the class where possible
behave appropriately in front of the camera during live teaching sessions and be mindful that others are watching
participate and engage in all learning activities
arrive fully prepared for lessons (equipment and resources to hand)
not use mobile phones or other devices for personal use within lessons
not eat or smoke during class time
respect the opinions of others during online sessions, just as we would in the classroom
respect both tutor and other learners during online discussions and acknowledge the tutor’s role as a moderator of such discussion
respect the tutor’s discretion at managing the online environment
complete all work set and to submit by the given deadlines to allow tutors to assess your understanding and to provide helpful feedback to assist your learning.

Our commitments

Our commitments are to:

provide a safe, well-organised online space which helps learning
provide high-quality learning activities for all learners to ensure that they gain new knowledge, develop new skills and progress in their learning towards their learning goals
support all learners to make progress in a friendly, caring, and supportive environment
provide constructive verbal, written or recorded feedback on progress to help you consolidate your learning and to make good progress
ensure that all digital or online meetings or similar are conducted in a respectful atmosphere
enforce all the learner commitments as above to ensure an environment which is helpful to learning and which supports our learners to make good progress.

Serious breaches of the code of conduct for online learning will result in learners being withdrawn from their course.